Welcome to E-Control, the independent authority for all your questions about the liberalisation of the Austrian electricity and gas markets.

Whether you are a household consumer, a commercial energy user or a market participant involved in liberalisation - here you will find all the information you need. There is also background information on the liberalisation in general and on the tasks and goals of E-Control.

We always keep out website up-to-date, so if you are looking for the latest information on the energy market, you have come to the right place.


 
Consumer information hotline
0810 10 25 54
(at 0,044 Euro/minute)

If the service quality of your electricity or gas undertaking is not satisfactory or if you would like to make a complaint against your bill, please send a dispute settlement request to E-Control's arbitration board.

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